A clear starting point for business conversations.

1. Website purpose

This website presents Vintage Diaries products and an indicative B2B trial-order framework. It is intended for importers, distributors, retailers, corporate gifting companies and other professional buyers. Website content is general information and does not by itself create a binding offer or contract.

2. Enquiries, quotations and orders

An enquiry is a request for information. Prices, minimum quantities, timelines and other figures shown on the website are indicative unless confirmed in writing. A purchase becomes binding only when the parties accept the applicable quotation or pro forma invoice and any required payment is received, subject to the terms stated in those documents.

3. Handmade products and specifications

Our diaries use leatherette covers made without animal leather and are shaped through hand-guided making and finishing processes. Minor variations in colour, texture, paper edges, embossing, stitching, hardware and dimensions may occur and form part of their individual character. Final design, size, materials, page count, branding, packaging and acceptance tolerances should be confirmed in writing before production. Photographs are representative and can appear different across screens.

4. Pricing, payment and taxes

Final pricing depends on the approved specification, quantity, packing and delivery arrangement. Payment terms will be stated in the quotation or pro forma invoice. For opening orders, production scheduling begins once the order specifications are confirmed and the full order value has been received. Buyers are responsible for destination-country duties, taxes, import clearance and other charges unless expressly included in writing.

5. Production, delivery and risk

Production and dispatch estimates begin after the required payment, artwork and specifications are approved. The agreed schedule allows for material preparation, binding, cover work, detailing, finishing, inspection and packing as applicable to the order. Dates are estimates unless expressly guaranteed in writing. Indicative export quotations are FCA Kolkata Airport unless another Incoterm or delivery arrangement is agreed. Risk, transport and insurance responsibilities follow the agreed written delivery term.

6. Product evaluation, branding and buyer artwork

The collection is produced against confirmed commercial orders beginning at 200 pieces, with buyer evaluation supported through available photography, close-up imagery, video presentation, and live walkthroughs. Where a buyer supplies a name, logo, artwork or other material, the buyer confirms that it has the necessary permission to use it and is responsible for claims arising from unauthorised material. Branding remains subject to technical feasibility and written approval.

7. Quality review and claims

We may provide pre-dispatch photographs, videos or live review support as agreed. Buyers should inspect supplied evidence promptly and raise concerns in writing. Any return, replacement, shortage or defect resolution will follow the accepted order documents and the nature of the issue.

8. Website content and intellectual property

The Vintage Diaries name, logo, website copy, layouts and supplied product imagery may not be copied, republished or used commercially without written permission, except for ordinary internal buying review or where the relevant material belongs to another identified owner.

9. Responsible use and external links

Please do not misuse the website, attempt unauthorised access, submit unlawful material or interfere with its operation. External services such as WhatsApp, email providers or future LinkedIn links operate under their own terms and privacy practices.

10. Liability and reasonable limits

We work to keep website information accurate, but do not guarantee that every page will always be complete, current or uninterrupted. To the extent permitted by law, Vintage Diaries is not responsible for indirect or consequential losses arising solely from use of the website. Nothing in these terms excludes liability that cannot legally be excluded.

11. Governing approach

The parties should first try to resolve concerns through good-faith written discussion. Unless a later written contract states otherwise, these website terms are governed by the laws of India and disputes are subject to the competent courts in Kolkata, West Bengal.

12. Changes and contact

We may revise these terms when the website or business process changes. Continued use after an update means the latest published terms apply to future website use. Questions may be sent to exports@vintagediaries.com.

Please also read our Privacy Policy.